IT & Infrastructure
Physical infrastructure, Network, IT and Helpdesk
IT and cyber managed services provide continuous oversight, operational support, and protection across an organization’s technology environment. Citanex delivers managed services that improve productivity and system reliability, support day-to-day IT operations, and embed cybersecurity by design—leveraging automation and AI-assisted monitoring to enhance visibility, accelerate response, and support informed operational decision-making.
IT and Cyber Managed Services
Citanex provides IT and cyber managed services for organizations that require structured, ongoing support for their technology environments. Our services focus on day-to-day IT operations, system availability, security visibility, and timely response—supported by automation and AI-assisted monitoring to improve efficiency and operational resilience
What the Managed Services Include
- Continuous monitoring of IT systems and infrastructure health
- Ongoing management of critical IT platforms and operational controls
- Managed cyber services for threat detection and incident response support
- Proactive identification of operational, performance, and security issues
- Regular reporting and visibility into system availability and security posture
Who These Services Are For
These managed cyber services are intended for organizations that require reliable, ongoing management of their technology and security environment.
They are particularly relevant for businesses without dedicated internal security teams, or for leadership teams seeking predictable, managed support to reduce operational risk and maintain cybersecurity readiness.
We’ve got your back
Specializing in the Security and Peak Performance of Your IT Infrastructure
Cloud Solutions
Serverless computing, Hosting, Storage, Cloud FinOps
Production Services
Observability, site reliability, NOC & incident management
cybersecurity services
Security by design, Vulnerability monitoring, SOC & IR
compliance management
Regulatory standards; GDPR, HIPPA, PCI DSS, and more
Backup & Disaster Recovery
System and data protection in case of emergency
Cyber and IT Managed Services
Frequently Asked Questions
We offer a wide range of services with professional IT and Cyber staff ready to scale to your needs.
Services include:
- Cybersecurity Threat and Vulnerability Assessments
- Cybersecurity monitoring and Incident Response
- Compliance Management and Certification Audits
- IT Data Center and Infrastructure Management
- Cloud Management and Migration
- Production Operations, Network, DevOps, and Service Reliability
- Site Reliability Engineering (SRE) staffing
- Disaster recovery and business continuity planning
- And more..
Contact us for a discussion on your IT or Cyber needs and we will provide onshore or offshore resourcing to meet your goals and budget.
- Enhanced Cybersecurity with threat and vulnerability management, incident response and SOC.
- Reduced Downtime with improved predictive and reactive observability and 24/7 support.
- Predictable IT Costs with defined SLAs and SLOs to manage the success of your business.
- Scalability on demand with seasoned professionals dedicated to your business.
- Improved compliance with defined processes and governance controls implemented for you.
- Technical Subject Matter Expertise focused on your organization while you focus on your core business.
- Yes, we are able to offer 24/7 support to ensure that your business always has access to the IT assistance or incident response services you need.
- We have a detailed incident response plan in place that will be tailored to your Business Impact Analysis. We will quickly and effectively respond to cybersecurity incidents or breaches with full transparency with your executive and legal teams.
- Our team is trained to handle these situations and take immediate action to mitigate the impact on your business.
At Citanex Inc. we have strategic partnerships that can provide staffing and scaling within the USA or abroad depending on needs and budget.
- On Shore: USA based resources available for program management, product management, or cyber and technical engineering.
- Near Shore: Timezone aligned resources in lower cost locations that will meet the profile for mid to high level technical roles.
- Off Shore: Leverage resources abroad in lower cost regions to staff technical and administrative roles.
All resources will be fully managed and measured against specific SLAs crafted collaboratively.
We offer customizable pricing plans based on the specific needs of your business. Contact us to learn more.
