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An award-winning and certified Chief Technology Officer, Chief Digital Officer, and Chief Information Security Executive with over two decades of leadership in technology innovation. This executive has driven significant revenue growth and efficiency improvements, with expertise in DevOps, DataOps, cybersecurity, and developing patented technologies. Matthew’s strategic leadership in business technologies and digital transformation includes operating in over 71+ countries and over 21 sectors, advancements in AI, blockchain, and cybersecurity, aligning tech strategies with business objectives. Recognized by top educational institutions, such as Harvard and MIT, and industry awards, Matthew have a proven track record in leading projects from SMEs to global financial institutions, as well as high-profile security projects, and contributing to major media outlets.

Prior to Citanex, Inc., Matthew was part of the Barclays Executive who successfully transformed Barclays global cyber in over 57 different countries. He founded AuroraSecurity.com which was successfully acquired and integrated into one of the top 15 accounting firms. Matthew was the CSO and CTO for Security Optics who developed the first forensically driven body camera and sold the company and technology to Cisco manufacturing.

Additionally, Matthew was a Special Agent with the United States Secret Service and recognized by the Agency as the Top Electronic Crimes Special Agent, awarded by the DOJ for his invaluable expertise, credit & debit card industry, among several other accolades, served on President Clinton’s Presidential Protection Detail (PPD), as well as special protection missions and assignments for Presidents George H.W. Bush, George W. Bush, Vice President Cheney and their respective families, as well as foreign visiting Heads of State including but not limited to Benjamin Netanyahu, H.M. Abdullah II of Jordan, Mahmoud Ahmadinejad, Hugo Chavez, and several others.

He received specialized training in US Critical Infrastructure, and worked on several successful high profile, high‐tech investigations operations.

Matthew has an extensive background in network and physical infrastructure protection, risk mitigation strategies, business impact analysis, threat actors, cyber intelligence, APTs, DDoS attacks, Killware, threat actors, cyber governance, data breaches, external and internal threat protection, with specialties in global enterprise class environments, including SMBs, data loss prevention, anomaly detection, cyber warfare, corporate espionage, protective intelligence, threat assessments, international organized crime, e‐crime, forensics, incident response, extreme hacking, fraud investigations, remediation and asset identification.

He is widely recognized as an industry expert including in US Federal, State, local, and foreign courts of law as an expert. His experience includes work on high‐ profile government and corporate network intrusions including Operation Firewall, Operation ‘Get Rich or Die Trying’, Target, Neiman Marcus, Sony PlayStation Networks, AT&T & telecom Organized Crime System and Network Abuse, TJ Maxx, NASA, Title III wiretaps, Banner Health Networks, UBS logic bomber, and many others.

As Chief Growth Officer at Citanex, Inc., Diana Quintero combines her Wall Street acumen, operational efficiencies, and tech insight to drive significant growth and innovation. She seamlessly integrates marketing, sales, and technology, transforming businesses into data-first companies. This includes leveraging transformative technologies such as blockchain, AI, and multi-sided platforms for aggressive revenue growth and ensuring a competitive edge.

Additionally, Diana is a successful entrepreneur, expertly navigating businesses from startup phases through to mergers and acquisitions. Her approach prioritizes diversity in tech, high ethical standards, and team collaboration, and results – achieving consistent double-digit growth year after year. With extensive international experience across South America and Europe, Diana is a leading figure in inclusivity, empowering Latin American women in the industry as a prominent Latina in tech and a leader within ALPFA, setting new success and diversity benchmarks at Citanex and for our clients.

Jeff is the CIO of Citanex, Inc.

Prior to Citanex, Inc., Jeff has established 20+ years of experience across multiple industries including High-tech, Conversational and Generative AI, Studio Production, Advertising, Media and News, Web / E-Commerce, and Financial Services.

As CIO of LivePerson, Jeff drove the business transformation from traditional on-premise SaaS B2B to high-tech, cloud-based, AI organization with a global engineering footprint. He powered multiple M&As for LivePerson and TheStreet.com providing technical due diligence, enterprise integrations, and platform convergence during the acquisitions.

Jeff has fully transformed incident response processes through improved observability, automation/self-healing, and post-mortem processes – driving incident frequency down 45%, MTTR (mean time to recover) down 55% while volumes increased 4x over the same period.

As CTO of Craft Worldwide (production studio subsidiary of McCann Worldgroup), he led the development of an integrated technology platform and opened 18 international studio locations standardized on a core process and technology which facilitated all work from creation to approval through billing and was the key differentiator for the business. Jeff thrives on aligning IT strategy with business vision and establishing an achievable set of measurable goals to execute against.

Jeff has an extensive background in operations, network, infrastructure management, program management, and product management. He drives business enablement through deepening customer trust, optimizing profitability, accelerating operational efficiency, and improving customer service through innovative technical solutions. He structures transformational digital initiatives through leadership vision, team accountability, and KPI metric monitoring.

Career Achievements

• Digital Transformation; B2B Tech: Transformed single channel tech to an AI-first, multichannel SaaS offering. Production/Advertising: Standardized integrated, SaaS based digital platform across 18 global studio network.
• Cloud Transformation; Cloud migration: Rearchitected legacy on- prem platforms to Infrastructure as Code (IaC) running on public cloud. Cloud FinOps: Cost optimization and governance controls for cloud environment.
• Business Outsourcing and Offshoring; Enterprise Ops: Mix of FTE, 3p and low cost resources for repeatable, measurable functions. Saved >$30MM in OpEx across IT, NOC, SOC, Production, and Support.
• Availability and Observability; Fully transformed Incident Management and Response processes, driving 45% reduction in incidents and 55% reduction in MTTR.
• Scaling Infrastructure; Management of 6 global data centers executing over 1 billion conversations / month. During my tenure, scale grew 2x in revenue and 4x volume.
• Business Intelligence; Centralized data lake with custom reporting and visualizations for data-driven decision making.
• Product development C-Plus Platform; Digital platform for top advertising agency
• Full IT Office to Remote transitions; Managed 20+ office transition to 100% remote workforce without disruption
• Formalized Disaster Recovery (DR) and Business continuity plans (BCP)
• HITRUST, PCI/DSS, SOC-2 Type 2, ISO 27001; Certifications for LivePerson, 2021
• ISO 9001-2015; Certification for Craft Technology, 2017

Education

• Duke University, Fuqua School of Business
  • Master of Business Administration (MBA)
• University at Albany, State University of New York
  • Bachelor of Science; Business MIS & Computer Science
• Certified Mediator in NYS
• Six Sigma Green Belt
• Cisco Certified Network Associate (CCNA)

Tamer, currently serving as the Chief Technology Officer (CTO) and Digital Transformation Strategist at Citanex, Inc., is a venerable figure in the Information Technology sector, with a rich career spanning more than 20 years. His extensive experience encompasses driving digital transition, implementing emerging technologies, and overseeing large transformation programs that enhance operational efficiencies, reduce risks, and achieve significant cost savings. Tamer’s profound expertise in application development, digital transformation, AI, and software engineering, alongside his strategic management of infrastructure engineering and technology solutions, has consistently aligned with the strategic goals of enterprise businesses.

Tamer’s illustrious career is marked by significant leadership roles, including his contributions as a board member on the Technical Advisory Boards for VMware and Cisco. These positions underscore his influence in steering technological innovation and best practices in the industry. Furthermore, his tenure as the SVP, Senior Technology Executive at Wells Fargo, where he was responsible for global network & data center engineering and service delivery, showcases his ability to lead complex technological ecosystems on a global scale.

An alumnus of prestigious institutions, Tamer has enhanced his leadership and technological acumen through the Blended Chief Technology & Digital Officer Program at MIT, and furthered his strategic business insights at Harvard Business School. These educational pursuits have endowed him with a unique blend of technical expertise and business strategy, enabling him to navigate the complexities of digital transformation in today’s fast-paced environment.

Tamer led as a SVP/CTO at for a technology integration company, where he managed a global team of over 500 professionals, driving over $500 million in annual bookings. His leadership extended beyond traditional IT roles, focusing on reinventing operational, delivery, and sales models to embrace the software and subscription marketplace, thereby demonstrating his capacity to adapt and thrive in the evolving digital landscape.

Tamer’s core competencies, such as emerging technology strategy, customer experience, process and infrastructure automation, and global delivery models, reflect his holistic approach to technology leadership. His expertise in public and private cloud strategies, network automation, and security strategies, combined with his capacity for team leadership and global strategy implementation, make him an invaluable asset to Citanex and the broader technology community.

As Citanex’s CTO, Tamer is dedicated to propelling the company towards embracing the new subscription economy, focusing on delivering exceptional software, services, and business outcomes. His vision, coupled with his ability to influence at the highest levels, ensures Citanex remains at the forefront of digital transformation, setting industry standards for innovation and service excellence.

Hance Onesmo M. brings to Citanex a wealth of knowledge and experience as an Advisory Board Member specializing in African Markets & Technology Integration. His distinguished career of over ten years is marked by a deep expertise in the strategic management of banking systems, business analysis, and the leading of significant digital transformation projects. Hance’s exemplary track record includes managing and overseeing projects with budgets over $10 million, a testament to his proficiency in leading complex initiatives toward innovative solutions.

At NMB Bank Plc, Hance served as the Head of Department for Channels and Payment Systems, where he managed an extensive banking infrastructure, including 800 ATMs, 20,000 agents, 15,000 merchants, 2 million mobile subscribers, 25,000 internet users, 6 million customer accounts, and 228 branches. His strategic vision and leadership have significantly contributed to optimizing payment systems and digital channels, not just within NMB Bank but also as a consultant for TIB Bank Tanzania, Zanaco Bank Zambia, and DFCU Bank Uganda.

Hance’s educational background is as impressive as his professional one. He earned a Professional Certificate as a Chief Digital Officer from the Massachusetts Institute of Technology (MIT), a Master in Business Administration from the University of Dar es Salaam, Tanzania, and a Bachelor of Business Computing from Makerere University, Kampala, Uganda. These qualifications have equipped him with a robust foundation in information and communication technology, further enhanced by his real-world experiences.

His expertise encompasses a wide range of skills, including risk management, technology evaluation & adoption, payment systems, and enterprise application support. Hance is committed to leveraging data-driven decisions and operational efficiency to drive success. His dedication to regulatory compliance, innovation, leadership management, and technology governance has established him as a leader in the field.

At Citanex, Hance Onesmo M. applies his vast experience and visionary leadership to guide the company’s strategic initiatives in African markets and technology integration. His role is crucial in ensuring Citanex’s continued growth and success in leveraging technological innovation to remain competitive in African and global markets.

Maria Hermida Manrique serves as the Chief Sustainability Officer and Advisory Board Member at Citanex, where her expertise in sustainability is instrumental in shaping our clients and company’s strategic direction towards environmental stewardship and sustainable innovation. Maria’s distinguished career began in the financial sector, focusing on corporate finance, capital markets, and investment banking. Her adept skills in leading teams to structure finance for significant infrastructure and energy projects laid the groundwork for her pivot to sustainability.

Educated at the Massachusetts Institute of Technology (MIT), Maria obtained a Blended Professional Certificate Program in Chief Sustainability Officer, equipping her with cutting-edge knowledge and practices in sustainability leadership. This educational milestone has empowered Maria to spearhead sustainability initiatives that are not only innovative but economically viable, reflecting her deep understanding of the intersection between finance and sustainable development.

Throughout her career, Maria has demonstrated an unwavering dedication to fostering sustainability within the corporate finance sector, including her tenure at Banco Santander and Banco Itaú. Her efforts in coordinating and executing ESG structures for financing projects such as e-mobility, water recycling plants, hydrogen initiatives, and energy storage projects highlight her pioneering role in integrating sustainability into traditional banking operations.

In her current role at Citanex, Maria applies her extensive background in finance and her sustainability expertise to drive the company towards adopting technologies that ensure environmental integrity and economic growth. Her work in consulting for ONU Chile and leading financial advisory for renewable energy projects underscores her ability to bridge the gap between the private sector and governmental sustainability goals.

Maria’s contributions to Citanex are deeply influenced by her belief in the power of sustainability technology to not only enhance a company’s competitive edge but also to forge a path towards a cleaner and more sustainable environment for future generations. Her leadership is a beacon for sustainable innovation, guiding Citanex’s commitment to environmental stewardship and social responsibility.

Khalid Al Mutairi, a distinguished Middle Eastern Technology Integrations and Advisory Board Member at Citanex, Inc., plays a crucial role in steering the company’s technological direction and innovation. Based in Riyadh, Saudi Arabia, his expertise in technology integration and strategic advisory positions Citanex, Inc. at the forefront of the global technology landscape. Khalid’s profound impact on the technology sector is built upon a solid foundation of leadership roles and technical excellence, most notably as the Chief Information Officer (CIO) for MA’ADEN, where he led the digital transformation initiatives for one of Saudi Arabia’s premier state-owned mining companies, significantly contributing to its net worth and industry stature.

Before his advisory role at Citanex, Inc., Khalid enriched his technological and leadership prowess at Saudi Aramco, the global leader in the oil industry known for its unmatched net worth. His tenure as a Developer there was instrumental in developing his deep understanding of technology’s pivotal role in enhancing operational efficiency and innovation in traditional industries.

Khalid’s educational and professional journey is marked by a continuous pursuit of excellence, as evidenced by his acquisition of a Chief Digital Officer’s Certification from MIT and a suite of prestigious certifications including CISSP, PMP, CIPM, Lean Six Sigma Green Belt, and more. These accolades are a testament to his dedication to remaining at the cutting edge of technology and management practices.

At Citanex, Inc., Khalid leverages his vast experience and strategic vision to guide technology integration and provide invaluable insights that drive technological advancements and strategic initiatives. His role encompasses not just the oversight of technology integration strategies but also the cultivation of partnerships and advisory on technology policies that resonate with the dynamic needs of the Middle East and global markets.

Khalid Al Mutairi’s leadership at Citanex, Inc., along with his significant contributions to MA’ADEN and Saudi Aramco, underscore his unparalleled ability to navigate the complex intersection of technology and business. His forward-thinking approach, combined with a deep commitment to leveraging technology for business growth and efficiency, makes him a key figure in shaping the future of technology integration and advisory services in the Middle East and beyond.

Paul Kenealy, an esteemed Advisory Board Member at Citanex, brings a wealth of experience and a proven track record in cybersecurity, innovation, and leadership. His journey in the cybersecurity realm began in 2003, marking the start of a career filled with notable achievements across various industry and government sectors. Paul’s deep-rooted passion for cybersecurity, coupled with his business acumen, has seen him lead and develop teams based on the core values of integrity, consistency, feedback, and trust.

Before joining Citanex, Paul founded vrtue.io, a testament to his entrepreneurial spirit and his dedication to providing industry-leading cybersecurity solutions. His tenure as Managing Director at Threat Essentials and his roles at PA Consulting, Xcina Limited, and Digital Shadows highlight his capacity to manage business risks, balance them against opportunity, and create value through innovation.

Paul’s expertise is not just limited to managing cybersecurity threats; he has been at the forefront of coordinating responses to significant cyber incidents globally, including at one of the world’s largest financial institutions. This experience has endowed him with unparalleled insights into the challenges and intricacies of cybersecurity in the modern world.

Educationally, Paul has fortified his expertise with an Executive MBA from Hult International Business School and an MSc in Information Security from Royal Holloway, University of London. These academic achievements, combined with his practical experience, make him a formidable force in cybersecurity.

At Citanex, Paul’s role is more than just advisory; it is about setting a vision for the future of cybersecurity within the company and for its clients. His leadership is about inspiring change, fostering innovation, and ensuring that Citanex remains at the cutting edge of technology and security. Paul is committed to steering Citanex and its clients toward a future where technology is not just an enabler of business but also a guardian of security and sustainability.