Incident Response: Confidential Tiered Expert Consulting – Single Session (60-Min Live Virtual Consultation)

When a incident occurs, obtaining immediate expert guidance is crucial. Our tiered consulting services, including Premier Expert Consulting with Matthew D. Ferrante, offer rapid response within 2 to 4 hours. Receive personalized, confidential, and actionable advice to effectively mitigate threats. Ask about Citanex’s discounted rates for continued support.


Incident Response: Confidential Tiered Expert Consulting – Single Session (60-Min Live Virtual Consultation)

When a cybersecurity incident occurs, an immediate response and the level of expertise can make all the difference. Our tiered consulting services allow you to choose the level of expertise that best fits your needs, starting as low as $325 hr. For those requiring top-level guidance, our Tier 1 Premier Expert Consulting offers a personalized, one-on-one or team consultation with renowned cybersecurity expert Matthew D. Ferrante within 2 to 4 hours of your request.

Premiere Expert Consulting – Matthew Ferrante (Tier 1 | Best – Recommended)

With over two decades of experience in cybersecurity, including assisting private individuals and holding leadership roles at major corporations, small-to-medium-sized businesses, and premier law enforcement agencies, Matthew has been recognized by the United States Secret Service, Department of Justice, and the private sector for his invaluable expertise. He has held some of the highest security clearances in the US, including those required to protect the President of the United States and foreign dignitaries. His responsibilities have involved operations and intelligence requiring extreme vetting, including polygraph examinations, access to materials and information classified above Top Secret, operations in SCIFs, and intelligence and counterterrorism operations.

Matthew has provided expert testimony in several courts of law, including US Federal, State, County, and foreign courts, on matters ranging from fact-finding and regulatory issues to criminal and civil cases. His expertise has been crucial in critical decisions involving life, liberty, and multibillion-dollar stakes. Matthew offers unparalleled expertise to help you respond to and address critical incidents effectively


  • Rapid Response: Access to premier expert consultation within 2 to 4 hours.
  • Personalized Attention: A dedicated session with Matthew focused solely on your organization’s urgent challenges.
  • Expert Insights: Benefit from Matthew’s extensive knowledge and experience in handling high-stakes cybersecurity incidents.
  • Actionable Advice: Receive practical and implementable recommendations to mitigate the current threat and improve your incident response.
  • Confidential and Secure: A trusted and confidential environment to discuss sensitive security matters.
  • Pricing: $1,250 for the first hour, reflecting the involvement of Matthew D. Ferrante and another specialist. After the first hour, the standard rate of $525 per hour for Matthew Ferrante will be charged, measured in half-hour increments. Ask about Citanex’s discounted blended rates after the initial session for continued support and consultation.
  • Legal Referrals: Need a lawyer? No problem. Citanex will refer you to a list of qualified attorneys who are results oriented.


Silhouettes of a team of cybersecurity experts standing against a cityscape background, overlaid with digital graphs and data visualizations. This image represents the Tier 2 Senior Expert Consulting service, emphasizing rapid response and advanced expertise in incident response.

Senior Experts (Tier 2 | Better)

  • Rapid Response within 4 hours: A session with a senior cybersecurity consultant with extensive experience in incident response. This tier is perfect for clients who need in-depth analysis and swift action from experienced professionals and technical experts.
  • Pricing: $625 for the first hour, with each additional hour at the same rate, measured in half-hour increments.


Professional Specialists (Tier 3 | Good)

  • Same Day Consultation: Get analysis and advice on your cybersecurity concerns. This tier is ideal for those seeking good expertise and support for resolving technical incidents efficiently.
  • Pricing: $325 for the first hour, with each additional hour at the same rate, measured in half-hour increments.

Choose the level of expertise that best suits your organization’s needs. Whether you require immediate, top-tier guidance or scheduled support, our tiered consulting services ensure you receive the expert assistance necessary to effectively respond to any cyber threat.

Citanex, Inc. Pledge to Our Clients